Everything people ask us

You are welcome to walk in and we will get you on a bed if one is free. Ringing ahead is worth it at the busy times — after work and Saturday mornings — simply so you are not waiting.

Photo ID if you look under 25, and that is genuinely all. Goggles are provided free and there is somewhere to put your things in each room. Bring a lotion if you use one, or buy one here.

18. Under the Sunbeds (Regulation) Act 2010 it is illegal for a commercial salon in England and Wales to let anyone under 18 use a sunbed, and Scotland has equivalent rules. This is not a house policy we could bend if we wanted to. We check ID every time, without exception, and if you look under 25 and cannot produce it we will not let you tan.

Yes, and it is the most useful thing we do. We will look at your skin, ask how you react to the sun, ask what you have used before, and suggest a starting length for the specific bed. It is free, it takes a couple of minutes and there is no obligation to book anything afterwards.

Short, and shorter than you think. Starting at the low end for your skin type and building up over sessions is how people get colour without burning — and a burn sets you back further than a cautious start ever costs you. Individual results vary a great deal between people.

Yes, and please do. Closing your eyes is not protection — UV passes through the eyelid. Goggles are free, they are sanitised between clients, and you are welcome to bring your own.

Entirely up to you. Whatever you wear, wear the same thing each time if you want an even result — changing what you cover between sessions is the usual reason colour looks patchy.

Arrive with clean skin: no make-up, perfume, deodorant or aftershave. Several common ingredients are photosensitising, which means they change how your skin reacts under UV. A proper tanning lotion is different and is worth using — see lotions and aftercare.

No — and not for the reason people expect. SPF is designed for outdoor use and will simply block the session you have paid for. It is a waste of your money rather than a safety measure.

Every room has a stop control and you can end a session at any point. Come out and tell us — we would far rather adjust the plan than have you sit through something uncomfortable.

Generally yes, which is why booth sessions are shorter. We will recommend a length for the specific bed rather than assuming your usual time carries across. More on both on the equipment page.

It varies between individuals more than any other question on this page. Some people see a change after the first session and others need several, depending on skin type and starting point. Colour also continues to develop for a while after you step off the bed, which is why judging your result immediately tends to lead people to overdo the next session.

Moisturise, daily and generously. It is the single biggest factor in how long colour lasts — dry skin sheds faster and takes the tan with it. Leave a gap before showering if you have used an accelerator, and give exfoliating scrubs a miss for a day or so.

Our unlimited packages cap at 12 minutes in any one day, and that cap is a safety limit rather than a commercial one. Leaving at least 24 hours between sessions is sensible practice — the skin's response continues after you leave, so back-to-back sessions stack an effect you cannot yet see. The tanning guide goes into this properly.

Usually one of three things: dry skin in the patchy areas, pressure points on a lay-down bed, or covering different areas between sessions. Moisturise for a few days, try a booth for the next one, and keep what you wear consistent.

That is a conversation rather than a checklist, and it is one we would rather have in person before you book. Medication, skin conditions, pregnancy, a family history of skin cancer and how you personally react to the sun all matter, and none of them reduce to a box to tick on a website. Come in and ask, or speak to your GP or pharmacist — particularly about medication, as photosensitivity is common and not always flagged on the packet.

Set out plainly on the tanning guide, which is where we would rather you read them than in a summary here. We are not going to tell you a sunbed is without risk, because it is not, and a salon that tells you otherwise is not one to trust with your skin.

See your GP, and do not wait for it to change further. If a mole alters in shape, size or colour, that is a medical question and not one for a tanning salon.

UV fades tattoo ink over time. Covering a tattoo, or using a balm made for the purpose, is worth doing if you care about how it looks in five years. New work should be fully healed and you should follow whatever your tattoo artist told you.

We do not offer or recommend tanning for that purpose. The vitamin D question is covered honestly on the guide; if you are concerned about your levels, that is a conversation with a GP or a pharmacist, and a supplement is the route they will usually point you to.

Minute bundles are yours to use across any bed. Unlimited packages run for their period — fortnightly or monthly — with a 12-minute daily cap. Check the current terms at reception; they are confirmed when you buy.

Yes. Minutes are minutes, and you can split them across lay-down and stand-up however you like.

Yes — a stamp per session towards a free one. Details on offers and rewards.

Card or cash at reception. Ask us about the current bundle rates when you are in — the price list is kept up to date but the person at the desk can tell you which option actually works out cheapest for how often you come.